Cernis focuses on developing authentic leaders and capable managers, adding value to the structures that support service improvement and quality assurance.
How we work
When developing teams, whether newly founded or long established, we devise an integrated programme of instruction and activity that addresses personal growth, group functioning and processes or procedures that support the achievement of the team’s goals.
With a clear brief and careful preparation, we have achieved impressive results from intensive one-day workshops with follow-up and review.
Selected examples
Management team development: Barking and Dagenham, Redbridge (North London Foundation NHS Trust 2010-11)
Team facilitation: agenda setting for a newly established team, National CAMHS Workforce Programme, 2010
Partnership facilitation: Train the trainers, facilitated partnership awaydays across England, 2004-5
Lecture programme: Leadership development course Anna Freud Centre, UCL 2006-8
Partnership facilitation: National train the trainers events, facilitated partnership awaydays across England, 2004-5
Illustration
In an NHS organisation the service management team was made up of heads of department and the service manager. As the management task grew, so resources were becoming more scarce and the team needed to be sure it was functioning at maximum effectiveness and efficiency. Diagnostic techniques revealed that members had to manage a tension between departmental loyalties and the need to hold the whole service in its purview in order to meet higher organisational objectives.
Cernis worked with the management team to review and challenge its purpose, structure and functioning. Following an intensive team development workshop some key changes were agreed and implemented to:
• Frequency and duration of team meetings
• Attendance and commitment
• Agenda management
• How decisions were made and recorded
• A focus on implementation
• Commitment to review
The result was better motivation and involvement of team members, more efficient use of time and a greater impetus to get the work done.
